$9.95 Shipping Australia Wide // Free Local Pick-Up (Parkes, NSW)

FAQs

Below are some FAQ's, to help make shopping easy:
ORDER COMPLETION TIME
Please ensure that you purchase well in advance of your special event to allow your selection to arrive in plenty of time. Order Processing 7-21 days - however if you do require an item more urgently, please do contact Mama Bear and we will try for a 'Speedy' delivery.
Our store is located in Parkes (Central NSW), so don't forget to allow postage time.
POSTAGE
Postage is via Australia Post - Regular or Registered (signed delivery). No responsibility is taken for parcels that go missing in the post, unless registered post (signed delivery) is requested at check out. Please ensure that your address is correct as parcels will be posted to the address provided.
Free pick up in Parkes (NSW) is very welcome, to choose this option simply select the ‘Pick Up’ option upon check out and contact Mama Bear to organise the collection of your item.
REFUNDS/EXCHANGES
Please choose carefully and ask any questions prior to purchasing as refunds for change of mind are not given. We are happy to offer order replacement or refund if you find the item you purchased to be faulty. Please do contact Mama Bear so we can rectify the problem for you. Please understand that handmade goods are often of a unique nature, fabric placement variations may occur from photo's shown.
CUSTOM ORDERS
Mama Bear does love to make special items just for you, availability will depend on time available. Please contact Mama Bear to discuss.
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